Eric Nguyen: Using Data for Post-Covid Recovery | Big Data Talks #6

Welcome to our next episode of Big Data Talks, in which we have conversations with Industry Experts about the way in which data, machine learning and artificial intelligence are changing the way we live. My name is Jan-Willem Middelburg, and I will be your host today. I am the author of the Enterprise Big Data Framework, which is hosting this series of Big Data Talks. You can always watch back the recording of this discussion on YouTube, the Big Data Framework Website, and the podcasting platform on Apple Podcasts.

Today, I am very happy to announce my next guest, Eric Nguyen. Over his 15 years in Managed Customer Services space, he served customers from Enterprises, Government agencies and SMEs, Eric knows what drives: Customer time reduction, Consistent Customer Advocacy and Practical Cost saving. And all of this with one common theme: Data. Eric is currently a Senior Manager at Synergy Group in Australia, and my first guest from Australia.

I have had the great pleasure of Eric several times before, and he will also be one of the highly anticipated speakers at Big Data Days 2022. And as another side activity, he is also one of the judges for The AI Journal’s “Global Excellence Awards 2022”. Welcome to Big Data Talk Eric.